Your Family's Project Journey,
Beautifully Organized
Experience the premium service that sets Ember & Stone apart. From initial design through lifetime care, your dedicated client portal keeps you connected to every detail of your family's outdoor living transformation.
Your Project Journey
Track milestones, manage budget, and connect with your team at a glance
Design
"Bringing Your Vision to Life"
Watch your family's dreams take shape through detailed plans, material selections, and design refinements. Every decision is documented, every change is tracked, and every detail is preserved for your family's future reference.
Key Features:
Real-time design updates and revisions
Material selection galleries with family-focused descriptions
Direct communication with your design team
Progress milestones with celebration moments
Build
"Premium Craftsmanship in Action"
Experience the difference of working with craftsmen who understand that your outdoor space will host family memories for generations. Daily progress updates, quality checkpoints, and construction documentation ensure you're always connected to your investment.
Key Features:
Daily construction photos and progress videos
Quality inspection reports and milestone confirmations
Real-time scheduling updates (no more wondering "when will they be here?")
Direct line to your project manager
Experience
"Your Family's New Gathering Place"
The day we hand you the keys to your new outdoor living space is just the beginning. Your portal becomes your lifetime resource for maintaining, caring for, and fully enjoying your family's investment.
Key Features:
Comprehensive maintenance guides and seasonal checklists
Warranty information and service scheduling
Product manuals and care instructions
Future project planning and expansion options
A Better Way To Communicate
Explore the Capabilities of Your Client Portal
View & Sign Proposals - View your design offer and proposals along with invoices and payments. No more scrolling through email looking for a docusign link.
Scheduling - Gone are the days of calling to get the dreaded, "it's been raining" excuse View your project start window and get notified s. Enough said.
Project Chat - Project chat is built into the dashboard, documents, scheduling, daily logs, and files. Have a question about your design? Chat directly with your designer right on the file!
Production Updates - Watch your project come to life through progress updates!
Resources - Access project related files such as your designs, product manuals, and watering guides. You'll have perpetual access to all your projects after project completion.
How It Works - Client Portal
Client Portal Access
Your client portal is your single access point to all things project related - from initial design to project completion.
Sign in using the email address from your original proposal.
Access to the client portal is granted to the email address from your original proposal. Your client portal is free of charge. If prompted to sign up, please make sure you use the correct email address. Contact us at info@emberstoneoutdoorliving.com for questions concerning portal navigation or accessibility.
Interested in using JobTread for your business? Check it out here.
Document Library
Professional Documentation
"Everything You Need, Beautifully Organized"
Design Portfolio: Final plans, 3D renderings, and material selections that brought your vision to life
Permits & Approvals: All municipal permits, utility approvals, and regulatory documentation
Warranties & Guarantees: Comprehensive coverage information for materials, workmanship, and systems
Quality Certifications: Inspection reports, material certifications, and craftsmanship documentation
Care & Maintenance Resources
"Protecting Your Family's Investment"
Seasonal Care Guides: Month-by-month maintenance schedules tailored to New Jersey's climate
Product Manuals: Detailed care instructions for every component of your outdoor living space
Maintenance Videos: Step-by-step visual guides for routine care and seasonal preparation
Service Contacts: Direct access to approved service providers and specialty contractors
Lifetime Care for Lasting Memories
Protecting Your Investment
"Expert Guidance for Every Season"
Your outdoor living space is designed to create family memories for generations. Our comprehensive maintenance resources ensure your investment maintains its beauty, functionality, and value year after year.
Seasonal Preparation
"New Jersey Weather-Ready"
From spring activation to winter protection, your portal provides specific guidance for each season. We understand the unique challenges of New Jersey weather and provide the expert knowledge to keep your space performing perfectly.
Preventive Care
"Small Actions, Big Protection"
Regular maintenance isn't just about appearance—it's about protecting your family's significant investment. Our detailed care guides help you maintain warranties, prevent costly repairs, and ensure your space is always ready for family gatherings.
Ready to Experience Premium Service?
Your family deserves more than just beautiful outdoor living spaces—you deserve an exceptional experience from start to finish. Our client portal is just one example of how we exceed expectations for discerning families who value quality, communication, and results.